Our Patients

If you have been diagnosed with Dry Eye Disease or have any of the signs and symptoms of Dry Eye Disease, please let us help you. By specializing only in Dry Eye Disease, Dr. Susan Watson, FACS is committed to offering an incredible range of diagnostic tools and treatments that will help treat and relieve your dry, painful, and irritated eyes.

You can call our office at (252) 231-0424 to schedule a New Patient Evaluation. At Watson Dry Eye Center, all new patients start with this comprehensive Evaluation for Dry Eye Disease which includes extensive diagnostic testing by Dr. Watson and her clinical team. This Evaluation is very thorough and we ask all new patients to allow significant time at this appointment to perform the testing and discuss your individual concerns and unique combination of symptoms, risk factors, and contributing conditions.

After making your appointment, we will send you a Welcome Email with all of the information you will need for your visit. Some of the reminders for your New Patient Evaluation include:

  • Bring your medical insurance card(s), prescription card, and identification.
  • Gather and bring all prescription and non-prescription medications with you in their original
    packaging. This includes any supplements, fish oil, or omega-3 products. It is important that we
    see all of the ingredients that are listed.
  • Do not use any eye ointments the night before, or the day of, your appointment. It is very
    important that you do not use any prescription or non-prescription eye drops on the day of your
    appointment. You can use them after your visit. Gather and bring these as well, including any
    that you may have used in the past.
  • Do not apply or wear any eye makeup or oil-based face products into your visit.
  • Thoroughly remove all eye makeup before going to bed and bring your makeup remover
    product(s) with you to your visit.
  • Gather and bring any creams or lotions that you use to treat, clean, or hydrate your face in the
    morning, during the day, or at night.
  • Remove your contact lenses the night before and leave them out for your visit. You may wear
    them after your visit is completed.

Watson Dry Eye Center accepts the following Medical Insurance Plans:

  • Blue Cross/Blue Shield
  • Aetna
  • Cigna
  • UnitedHealthcare
  • Tricare
  • Humana
  • Medicare

Watson Dry Eye Center accepts the following Payments:

  • Check or Money Order
  • Visa, MasterCard, Discover
  • Flexible Spending Account (FSA) or Health Savings Account (HSA)
  • Care Credit
What We Offer


IPL has been in use for many years to reduce or eliminate skin discolorations, such as brown spots, age spots, broken blood vessels, and rosacea.

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A fairly common inflammatory skin condition that affects a whopping 415 million people worldwide.

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Dry Eyes

A condition that leaves your eyes perennially dry, itchy, and scratchy, and can even cause blurry vision.

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Itchy Eyes

Chronic itchy eyes are a severe problem for many adults, leading to excessive rubbing, vision strain, and daily distraction.

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LipiFlow works to remove these blockages to promote healthier balance in your tears and frustration-free contact lens experience.

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An inflammation of your eyelids. What’s not so simple is the number of problems that can lead to blepharitis.

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Red Eye

It’s not uncommon to wake up with red eyes after a poor night’s sleep or experience angry, irritated eyes when debris gets in them, but chronic red eyes may signal a larger problem

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Skin Tightening

There are two main conditions that affect the function and appearance of your eyelids, both of which cause laxity of your eyelids and an increased risk of dry eye disease.

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To ensure the safety of our staff and patients, we are now offering Telemedicine services for new patients and non-emergent cases. You can connect with our team in an affordable, convenient, and secure way using your phone, tablet, or computer. Information is kept private and HIPAA compliant.

Please call our office at 252-231-0424 to schedule your visit.